Privacy Policy
Last updated June 2026
Your privacy matters to us, especially given the sensitive nature of our work. Relationship Sanity is committed to protecting your personal information and handling it responsibly and securely.
Information we collect
We may collect the following information when you use our website or services:
- Your name and email address, used to create and manage your account.
- Purchase records and download history, used to provide access to your purchased products and services.
- Limited technical data such as IP address, browser type, device information, and usage analytics for security, fraud prevention, and service improvement.
- Information you voluntarily provide when contacting us or completing forms on the site.
We do not store your credit card or payment card details on our servers. Payments are securely processed by Stripe.
How we use your information
We use your information to:
- Manage and secure your account
- Deliver purchased workbooks, guides, and digital products
- Process payments securely through Stripe
- Send transactional emails and account-related notifications
- Respond to enquiries and customer support requests
- Improve the functionality, security, and performance of our website and services
We do not sell your personal information to third parties.
Cookies and analytics
Our website may use cookies and similar technologies to:
- Keep you signed in
- Improve website performance
- Understand how visitors use the site
- Enhance user experience
You can manage cookie settings through your browser preferences.
Data retention and account deletion
You may request deletion of your account and personal information at any time. However, we may retain certain information where reasonably necessary for:
- Accounting and taxation obligations
- Fraud prevention and security purposes
- Resolving disputes
- Enforcing our terms and protecting our legal rights
- Maintaining records of completed purchases and transactions
Where possible, retained information will be limited to what is legally or operationally required.
Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security.
Young people and our content
Relationship Sanity is primarily intended for adults. However, we recognise that younger people may also experience unhealthy or toxic relationships and may seek educational support and guidance.
Our content is intended for informational and self-help purposes only and is not a substitute for professional medical, psychological, crisis, or emergency support services.
Third-party services
We may use trusted third-party providers to help operate our services securely and efficiently, including:
- Stripe for payment processing
- Vercel for website hosting and deployment
- Resend for transactional email delivery
- Neon for secure database services
These providers may process limited information necessary for their services to function.
Changes to this policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised date shown above.
Contact us
If you have questions about this Privacy Policy or your personal information, please contact us at support@relationshipsanity.com.au.